Return Policy
Returns are accepted within 30 days of purchase. Shipping is not refundable.
Shipping
Shipping is via USPS Priority Mail or USPS First Class.
Shipping is $4.50 anywhere inside the United States. I do not currently ship outside the US.
I will try to ship your order within a day or two, but occasionally I'm off at a show,
on vacation or sick. I will email you when the order is shipped.
Payment and Ordering
Payments online are made via PayPal. If you do not wish to order online you can
email
me your order and snail-mail me a check or money order. Be sure to include
the item numbers when ordering. Packages will not be
shipped until payment has cleared. I do not accept credit cards over the
phone.
Out of Stock Items If an item was bought but is listed as "OUT OF STOCK", it can still be ordered. Howeveritems will not be shipped quickly since they need to be made and occasionally I will have towait for an order of beads to come in. If you would like an estimate on how long it will takeemail me.
Custom Work If you are interested in a similar piece to one that I've made but would like to
change the color or material then
send me an email describing what you would like. I will email you back
with more questions or with payment details. Payment must be receivedbefore the work is started. Some custom work is not returnable. I'll let you knowduring our emails.
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